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How
to Order (PCB & Kits)
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| 1) |
Please look through our stock list and
search for the tem(s) you wish to purchase. |
| 2) |
When you find the item(s), go to the "Contact
Us" page and fill in the necessary information,
company name (your name), e-mail address, address, phone
number, fax number, cell phone number, game title(s), quantity(ies).
Then send it to us by e-mail.
Or send a fax with the same information.
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| 3) |
We will get in touch with you immediately
with the price(s) of the item(s). (Price does not include
shipping charge)
After confirming the price(s), please inform us the title(s)
of the game(s) you wish to purchase and shipping option you
preffer.
If you wish Freight Collect,
| * |
In case of Air Freight, inform us your contact company
name and telephone number in Japan |
| * |
In case of Courier Service, inform us your contact
company name, registered name and international account
number. |
|
| 4) |
We will send you proforma invoice. Please go through it
carefully, and then send your order confirmation and T/T
remittance date by e-mail
or fax.
(Our bank account can be confirmed in Bank
Information)
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| 5) |
After your T/T remittance, please send us bank’s T/T confirmation
copy by e-mail or fax.
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| 6) |
We will ship the ordered item(s) as soon
as we receive remittance from you. |
| 7) |
After the shipment, we will send you the
tracking number with relevant document copies (A.W.B., invoice,
packing list, etc.) by e-mail or fax. |
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Important
Notice
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| 1) |
Please do send your order confirmation
against our quotation(pforforma invoice). If you do not confirm
the order , we can not guarantee the availability of the item(s)
until T/T remittance is received. |
| 2) |
If you can not find the item(s) you want on the stock list
of our Home Page, please inquire with us separately by e-mail
or fax. (As we update the stock list approximately once
a week, there is a possibility that the items that were
not present when you last checked are now available. So
we recommend that you surely check with us by e-mail or
fax)
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| 3) |
When you purchase the item(s) which needs
system board(s) or accessory(ies), please make sure that they
are compatible with your product composition. |
| 4) |
If you need any special arrangement on shipping
documents (airway bill, invoice, packing list, etc), please
inform us beforehand in writing. |
| 5) |
Applicable import duties and other taxes
should be covered by buyer. (Consult with your country’s customs
if necessary) |
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Minimum
Order Policy
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As minimum order, total purchasing
amount (commodity only) must be more than USD 1,000. However,
we accept orders less than USD 1,000 if you pay additional USD
25 as handling charge of the bank.
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Payment
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We basically accept an advance payment by T/T
transfer only. (your order will be shipped after we confirm the
payment)
If you wish to opt for any other payment method, please contact
us.
When making a remittance, please check charges with your bank
and ensure that we receive the entire amount in our bank account.
(Our bank account can be confirmed in Bank
Information)
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Bank
Information
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| Name of
Bank |
MIZUHO
BANK, LTD,
GOTANDA-EKIMAE BRANCH |
| Account
No. |
1745242 |
| Account
Name |
SOPHIA CORPORATION |
| Address
of Bank |
27-2, 1-Chome Nishigotanda,
Shinagawa-ku Tokyo 141-0013 Japan |
| Tel No.
of Bank |
03-3492-4542 |
| Swift Code
of Bank |
MHBK JPJT |
| Name of
Bank |
SUMITOMO MITSUI BANKING
CORPORATION
GOTANDA BRANCH |
| Account
No. |
2593175 |
| Account
Name |
SOPHIA CORPORATION |
| Address
of Bank |
14-10, 1-Chome Higashigotanda,
Shinagawa-ku Tokyo 141-0022 Japan |
| Tel No.
of Bank |
03-3491-7114 |
| Swift Code
of Bank |
SMBC JPJT |
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Shipment
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Exact shipping charge can be calculated
only after ordering details are fixed because it depends on the
total volume or gross weight of the cargo packages. But if you
need to know the estimated charge, please contact us.
Choose your shipping option from the following
:
*Post
EMS
(Speed Post) |
 |
>>Tracking
available
(except some countries/regions) |
APP
(Air Parcel Post) |
|
Tracking unavailable |
*Courier Service
*Air Freight
* For other shipping method, please
contact us.
* Some services may not be available for certain destinations.
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Warranty
Policy
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* When the goods are delivered, please check their functionality
immediately.
| We always inspect the products before shipment.
However, in the unlikely event of any operational/functional
problem during the testing period stated below, we will repair/exchange
the parts or product free of charge. |
| (In such a case, please return the product
as soon as possible, because our process will start after
we receive the product. The shipping cost in this case shall
be borne by the customer). |
| The testing period starts from the date
of delivery. (Except when there is an exemption clause in
the contract and/or the problem is due to incorrect usage
on the part of the customer) |
| Used Boards |
5 days |
| New Boards |
30 days or manufacturer’s
warranty period |
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In case there is operational/functional problem after the
delivery, contact us during the above period. After the
testing period, We will fully help the customer with technical
support to solve the problem.
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| The serial number seals are attached on
PCBs and related goods we sell. In order to receive the warranty
services, the serial number seal is required. Please do not
remove this seal, as the serial number seal shall not be reissued. |
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